Effective Date: March 20, 2023
This Privacy Policy describes how Cinecom Belgium BV (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website at my.cinecom.net (the “Website”). We take your privacy seriously and are committed to protecting your personal information in compliance with the European General Data Protection Regulation (GDPR).
Please read this Privacy Policy carefully. By accessing or using the Website, you confirm that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.
Information We Collect
We collect personal information that you provide to us when you create an account or update your profile on the Website, as well as when you enter a license key for a product purchased from a different website. The personal information we collect includes:
- Username
- Name
- Email address
- Password
- Date of account creation
- Discord Tag (if provided)
- Discord ID (if provided)
- License key for purchased products
We also collect necessary cookies to enable you to log in and use the Website securely.
Additionally, we use Google reCAPTCHA to protect the Website from spam and abuse when creating an account. Google reCAPTCHA may collect certain information, such as your IP address, to provide its services. For more information about how Google reCAPTCHA processes personal information, please visit Google’s Privacy Policy.
How We Use Your Information
We use your personal information to:
- Create and manage your account on the Website
- Provide you with access to the Website and its features
- Communicate with you about your account, transactions, or any inquiries you may have
- Detect, prevent, and investigate fraud or other unauthorized activities
- Comply with applicable laws and regulations
- Improve and maintain the Website and our services
How We Share Your Information
We may share your personal information with the following third parties:
- Service providers who help us operate the Website, including WordPress, WP Forms, Advanced Custom Fields, and Google reCAPTCHA
- Law enforcement, government agencies, or other authorized parties as required by law
We do not sell or rent your personal information to third parties for marketing purposes.
Your Rights and Choices
Under the GDPR, you have the following rights:
- The right to access your personal information held by us
- The right to rectify any inaccurate personal information we hold about you
- The right to erase your personal information under certain conditions
- The right to restrict the processing of your personal information under certain conditions
- The right to data portability to receive your personal information in a structured, commonly used, and machine-readable format
- The right to object to the processing of your personal information under certain conditions
- The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated
To exercise any of these rights, please contact us at privacy@cinecom.net.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
When connecting your Discord account to our website, we will set a temporary cookie to save your Discord information in your account.
We only makes use of essential cookies that are needed for the functionality of this website.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on the Website or by contacting you through your registered email address. Your continued use of the Website after any such changes constitutes your acceptance of the updated
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Data Controller: Jordy Vandeput Email: privacy@cinecom.net
Cinecom Belgium BV, Joseph Smeetslaan 319, 3630 Maasmechelen, Belgium